Resorts & units
Model each property and unit identifiers your team already uses. Attach notes and context per unit for handovers.
The operations layer for multi-unit resorts & timeshare
Replace scattered spreadsheets and ad-hoc tools with one portal: resorts and units, owners and tenants, occupancy windows, housekeeping and maintenance, and professional invoicing — including card payments and bank-transfer instructions your finance team controls.
No credit card required · Built for small and mid-sized operators
When the property is complex, the back office can't be fragile
You juggle unit identifiers, owner weeks, cleaning schedules, reactive repairs, and levy or fee collection. ResortStrata keeps structure, permissions, and billing in one place so your team isn't hunting through inboxes and files.
Sound familiar?
- Double-booked weeks or unclear "who has the unit" across teams
- Maintenance requests lost between email, SMS, and a whiteboard
- Invoices built manually; chasing payment without a clear pay link
- New staff seeing data they shouldn't — or nothing they need
What changes with ResortStrata
- One org, clear roles — permission groups for who can edit resorts, send invoices, or manage billing
- Occupancy with overlap checks — allocations tied to units and owner contacts
- Work visible to the team — servicing tasks and maintenance jobs with status and assignment
- Invoices that get paid — PDF, email, "Pay now" via Stripe, plus optional bank-transfer copy
Everything you need to run the property, not fight the software
Core modules work together: your contacts and units feed occupancy and servicing; invoices reference who owes what; subscription access is gated so you always know who's on a valid plan.
Contacts & owners
Track owners and tenants with email, phone, and optional marketing opt-in — linked to resorts and units.
Occupancy allocations
Record who holds a window on a unit. The system warns you when new allocations overlap existing ones.
Servicing & housekeeping
Schedule tasks by unit with time windows, status, assignees, and simple checklists your crew can tick through.
Maintenance jobs
Log reactive work with priority, category, and assignment. Recurring series let you materialize planned jobs on a cadence.
Invoicing & payments
Draft invoices with line items, generate PDFs, email owners with a secure pay link. Connect your own Stripe account for card checkout.
Bank transfer instructions
Publish the reference text and account details you want on invoice emails and the pay page — alongside card checkout when enabled.
Roles & permissions
Administrators start with full access; you refine groups for finance, ops, or read-only visibility. Switch orgs from one login.
How it works
From signup to first invoice in three straightforward steps.
-
Create your organization
Register, name your company or scheme, and land in a trial with an administrator group ready to go.
-
Load structure & people
Add resorts and units, then contacts. Layer occupancy and work queues as your data grows.
-
Bill with confidence
Issue invoices, send branded emails, and let owners pay by card or follow your bank instructions — permissions control who can touch keys and copy.
Built for real resort operations
Key numbers that show how the platform keeps things simple.
$3
Per room / month — all features
0
Hidden fees or per-user charges
1
Platform for ops, billing & payments
Who ResortStrata is for
If you operate pooled or rotating use of real accommodation, you're in the right place.
Strata & body corporate managers
Timeshare & vacation clubs
Boutique multi-unit resorts
Property managers with owner levies
On-site ops & housekeeping leads
Billing, security & your brand
Platform subscription is billed through Stripe so upgrades, renewals, and webhooks stay standard. Owner-facing card payments use your Stripe keys (stored encrypted); money flows according to your merchant setup, not ours.
- Team login with organization context and optional multi-org switching
- Encrypted storage for connected payment credentials
- HMAC-signed invoice pay links with expiry
- Professional PDFs and customer-facing emails consistent with your organization's branding
Frequently asked questions
Straight answers about how ResortStrata fits typical resort operations.
Is ResortStrata a property management system (PMS) for nightly bookings?
It's built around ownership-style occupancy, servicing, maintenance, and owner billing — not a full OTA-style PMS. Many teams pair it with a booking tool or use it as the system of record for units and levies.
Can we use our own Stripe account for owner invoices?
Yes. You add your publishable key and encrypted secret keys in payment settings; checkout sessions and webhooks run against your Stripe account so settlements and statements stay yours.
What happens after the trial?
You pick a paid plan and complete checkout in the app; your ResortStrata subscription is processed through Stripe. While a subscription isn't active (for example after a trial ends), portal access is limited until billing is in good standing.
Do you support multiple resorts under one bill?
Yes. An organization can contain many resorts, each with its own units, jobs, and allocations. Members belong to the org and see what their permission groups allow.
Where is data hosted?
Your organization's data lives in ResortStrata's managed cloud — we operate the application, database, and security updates. You access everything over HTTPS; invoice email and platform notifications are sent from our service. For owner card payments, you connect your own Stripe account so charges and payouts remain on your merchant record.
Ready to simplify resort operations?
Start a trial, invite your team, and model your first property in minutes.
Create your account Talk to us